Shipping Policy

Shipping Policy

Effective Date: April 9, 2026

Overview

Elevate Science is committed to getting your order to you as quickly and securely as possible. Please read our shipping policy carefully before placing an order.

Processing Time

Orders are typically processed within 1-3 business days of payment confirmation. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Timeframes

We ship via USPS, UPS, and FedEx depending on your location and order size. All orders ship with 2-day shipping after processing.

2-Day Shipping: your order arrives within 2 business days after processing.

Delivery timeframes are estimates only and are not guaranteed. Delays caused by carriers, weather, or other circumstances outside our control are not the responsibility of Elevate Science.

Shipping Rates

Shipping rates are calculated at checkout based on your location. We do not charge any taxes or additional fees — the price you see is the price you pay, plus shipping.

Worldwide Shipping

We ship worldwide. Shipping rates for your destination are calculated at checkout.

Order Tracking

Once your order ships you will receive an email with your tracking number. You can use this to track your package directly on the carrier’s website. If you have not received tracking information within 3 business days of placing your order, contact us at support@elevatescience.shop.

Lost or Stolen Packages

Elevate Science is not responsible for packages that are lost or stolen after confirmed delivery by the carrier. If your tracking shows delivered but you have not received your package, we recommend checking with neighbors, your building management, or filing a claim directly with the carrier.

Damaged Packages

If your order arrives damaged, contact us within 7 days of delivery at support@elevatescience.shop with your order number and photos of the damage. We will work with you to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct before completing your order. Elevate Science is not responsible for orders shipped to an incorrect address provided by the customer. If you realize you entered the wrong address, contact us immediately at support@elevatescience.shop and we will do our best to intercept the shipment before it leaves our facility.

Need Help?

For any shipping related questions, contact us at support@elevatescience.shop